Returns & Exchanges

At Trilogy, we want you to love your skincare journey, which is why we offer a 30-day satisfaction guarantee on all our natural beauty products. If a product isn't the right fit for your skin, we provide seamless returns and exchanges to ensure your complete peace of mind.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring they are securely sealed to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.